Shipping policy

At NAXORA, we aim to provide a smooth and reliable delivery experience. Please read our shipping policy below for important information regarding order processing, shipping, and delivery.

Order Processing

All orders are processed within 1–5 business days after payment has been successfully confirmed. Orders are not processed, dispatched, or shipped on weekends or public holidays.

Shipping Time

Once your order has been processed, delivery typically takes 13-30 business days, depending on your location and courier service.

As soon as your order has been dispatched, you will receive a confirmation email containing your tracking information.

Order Tracking

Tracking your order is easy. Once your package has been shipped, you'll receive a tracking number via email so you can monitor its journey from dispatch to delivery.

If you experience any issues with tracking your order, our customer support team will be happy to assist you.

Shipping Costs

• Standard Shipping: Calculated at checkout based on your delivery location.
• Free Shipping: Available on qualifying orders as advertised on our website.