Terms of service

Last Updated: August 2026

Welcome to NAXORA. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or making a purchase.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services. By placing an order, you agree to these Terms of Service.

2. Products and Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Prices are subject to change without notice.

3. Orders

Once an order has been placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

Nexora reserves the right to refuse, cancel, or limit any order if fraud, pricing errors, or other unusual circumstances are suspected.

4. Payments

All payments must be completed using one of the secure payment methods available during checkout.

Orders will only be processed after full payment has been successfully received.

5. Shipping

Shipping times provided on our website are estimates and may vary due to courier delays, weather conditions, customs processing, or other factors outside our control.

Please refer to our Shipping Policy for full shipping information.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refund Policy. Customers should review this policy before making a purchase.

7. Intellectual Property

All content on this website—including text, logos, graphics, product images, designs, and other materials—is the property of Nexora or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Responsibilities

By using our website, you agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Distribute viruses, malware, or other harmful software.

  • Interfere with the operation or security of the website.

  • Provide false or misleading information when placing an order.

9. Limitation of Liability

To the fullest extent permitted by law, Nexora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product purchased.

10. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon publication on our website.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of South Africa.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team through our Contact Us page. We will be happy to assist you.